Payment Policy

Accepted Payment Methods

Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, Interact

Payment Service Provider

Queen Lighting uses Shopify Payments service provider to accept and deposit your payments.

Taxes at Checkout     

You will not be subject to any additional fees from the product landing page when you move into the checkout process other than tax. We offer Free shipping to Canada and therefore you will only be charged tax in addition to the cost of your product. We will charge GST and HST in all provinces/territories and the rates will depend on your provincial laws.

Alberta - GST 5%
British Columbia - GST 5% & PST 7%
Manitoba - GST 5% & 7% RST
New Brunswick - HST 15%
Newfoundland and Labrador - HST 15%
Nova Scotia - HST 15%
Northwest Territories - GST 5%
Nunavut - GST 5%
Ontario - HST 13%
Prince Edward Island - HST 15%
Quebec - GST 5%
Saskatchewan - GST 5% & PST 6%
Yukon - GST 5%

Additional Fees if Order Cancelled or Returned for Exchange

You may refer to our Returns & Refunds policy to review all the details of our return process.

You, the buyer, will incur an additional $20 administration fee for cancelling an order after 48 hours of placing it or after your order has already shipped. You, the buyer will also be responsible for return shipment costs in this case.

If you wish to exchange for a different product you, the buyer, will have to pay for the shipment costs as well.

 

Shipping Costs

Shipping is free everywhere in Canada, therefore this will not be an additional fee for any of our customers.